Help Topics

ACCOUNT SETTINGS

• Update My Business Address
• Reset My Password
• Cancel My Account

PRICING & FEES

• No Hidden Fees
• Cast & Crew PCard+ Pricing and Fees
• International Transactions

BANK ACCOUNTS & FUNDS

• Ways to Transfer Funds
• Depositing Funds by Bank Transfer
• Depositing Funds by Wire Transfer
• Depositing Funds by Cast & Crew PCard+ Transfer
• Link & Verify My Bank Account to Transfer Funds
• Automatic Transfers

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CAST & CREW CARDS

• Employee Card Activation
• Billing Address for My Cast & Crew PCard+
• Authorization Holds
• How do I set or change a PIN on a Cast & Crew PCard+?
• Report a Card as Lost or Stolen
• Replace a Card

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RECEIPTS

• AutoMatch Receipts
• Managing Unmatched Receipts
• Receipt Capture and Management Overview

USING CAST & CREW PCARD+

• How do I add my Cast & Crew PCard+ card to Apple Pay®?
• 2-Factor Authentication
• Add a Cast & Crew PCard+ Admin
• Add Cards for Admins
• Bulk Receipt Management
• Change Permissions for Admins

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CAST & CREW VIRTUAL CARDS

• Billing Address Associated with My Cast & Crew Virtual Card
• Cast & Crew Virtual Cards
• Add Virtual Cards to My Cast & Crew Pcard+ Account
• Use Cast & Crew Virtual Cards Everywhere Visa Debit Cards Are Accepted

MOBILE

• Cast & Crew PCard+ Mobile App - Business Owner FAQ
• Cast & Crew PCard+ Mobile App - Employee FAQ
• Cast & Crew PCard+ Mobile App - General FAQ
• How to Deposit Funds and View Your Cast & Crew PCard+ Account Balance by Text*

TRANSACTION DISPUTES & CHARGEBACKS

• Filing a Dispute
• Seeing an Unrecognized Charge

SECURITY & PRIVACY

• About Cast & Crew PCard+ Terms of Service
• Protecting Your Personal Information
• Data Encryption
• What Information Do I Need to Provide to Sign Up for Cast & Crew PCard+?