Help Topics

ACCOUNT SETTINGS

• How Do I Update My Business Address?
• How Do I Reset My Password?
• How do I Cancel My Account?

PRICING & FEES

• No Hidden Fees
• Cast & Crew PCard+ Pricing and Fees
• Does Cast & Crew PCard+ Support International Transactions?

BANK ACCOUNTS & FUNDS

• Ways to Transfer Funds
• Depositing Funds by Bank Transfer
• Depositing Funds by Wire Transfer
• Depositing Funds by Cast & Crew PCard+ Transfer
• How Do I Link & Verify My Bank Account to Transfer Funds?
• Automatic Transfers

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CAST & CREW CARDS

• Can Employees Activate their Cards?
• What Is the Billing Address for My Cast & Crew Card?
• Authorization Holds
• Setting or Changing Your PIN
• Reporting a Card as Lost or Stolen
• Replacing a Card

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USING CAST & CREW PCARD+

• Adding a Cast & Crew PCard+ Admin
• Adding Cards for Admins
• Custom Reports and Exports
• Departments and Cards
• Employee Web Access
• How Can I Set Up Alerts On My Cast & Crew PCard+ Account?

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CAST & CREW VIRTUAL CARDS

• What Is the Billing Address Associated with My Cast & Crew Virtual Card?
• What is a Cast & Crew Virtual Card?
• How Do I Add Virtual Cards to My Cast & Crew Pcard+ Account?
• Where Can Cast & Crew Virtual Cards Be Used?

MOBILE

• Cast & Crew PCard+ Mobile App - Business Owner FAQ
• Cast & Crew PCard+ Mobile App - Employee FAQ
• Cast & Crew PCard+ Mobile App - General FAQ
• How to Deposit Funds and View Your Cast & Crew PCard+ Account Balance by Text*

TRANSACTION DISPUTES & CHARGEBACKS

• Filing a Dispute
• Seeing an Unrecognized Charge

SECURITY & PRIVACY

• About Cast & Crew PCard+ Terms of Service
• Protecting Your Personal Information
• Data Encryption
• What Information Do I Need to Provide to Sign Up for Cast & Crew PCard+?